Gino and Frank helped us make our transition from condo to house. They were professional, always patient and very understanding with us during this transition, which was definitely stressful at times. I was also impressed with how prompt they were in time-sensitive situations and the tenacity they showed when representing our interests. In the end, they showed us a buying opportunity we probably would have missed had it not been for their guidance. Now our new family has a wonderful place to grow up and we will always be grateful for that. Reflecting back on all this, I think the most important thing to have with your realtor is a good relationship, and Gino and Frank facilitated this all the way.